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Documents

Capacity Building


Guidelines

  1. PM-JAY Operational Guidelines

Cyber Security and Data Privacy


  1. Policies and Procedures
  2. Cyber Suraksha Dishanirdesh

PM-JAY Publications


Guidelines

Currently no document available!

Manuals

Currently no document available!

Checklists

Currently no document available!

Process Flow document

Currently no document available!

Model Tender Documents/ Agreement


Guidelines

  1. Model Agreements for both Insurance & Assurance Model EHCP
  2. Model Agreement
  3. Model Tender Document
  4. Model Tender Document for PMJAY Project Management Unit
  5. Model Tender Document for the Selection of Implementation Support Agency (ISA) for providing support services for the implementation of Ayushman Bharat - National Health Protection Mission (AB-NHPM)
  6. PM-JAY Operational Guidelines
  7. Office Memorandum: Empanelment of HR Agencies

Hospital Network Empanelment and Quality Assurance


Guidelines

  1. PM-JAY Operational Guidelines
  2. Bronze Quality Certificate in AB PM-JAY Empaneled Hospitals
  3. Ensuring Patient safety under AB PM JAY
  4. Patient’s rights & responsibilities

NHA Call center


Manuals

Recruitment


Guidelines

  1. Guidelines for Recruitment of Volunteers

Recruitment Rules

Grievances Redressal


Guidelines

  1. PM-JAY Operational Guidelines

Standard Treatment Guidelines


Frequently Asked Questions (FAQs)

Training videos

TMS workflow of STGs for CEX, CPD and Auditors
Introduction to the Guidance documents of PMJAY Health Benefit Packages
Transaction Management System (TMS) Workflow of Guidance documents for MEDCO/ Hospitals

Others


Process Flow document