In this phase, no additional new families can be added under PM-JAY. However, names of additional family members can be added for those families whose names are already on the SECC list.
A dedicated PM-JAY family identification number will be allotted to eligible families. Additionally, an e-card will also be given to beneficiary at the time of hospitalization.
At the time of admission to the hospital, beneficiaries should carry ration card or any other government recognized photo identity document like Aadhaar etc.
The scheme will have portability of benefits across the country. Beneficiary can avail services all across the implementing States/UTs. You can call helpline number 14555 for details.
The scheme will subsume the functional RSBY schemes – Rashtriya Swasthya Bima Yojana (RSBY) and the Senior Citizen Health Insurance Scheme (SCHIS).
A well-defined three tier complaint and grievance redressal mechanism will be in place. This includes constitution of various committees, use of electronic, mobile platform, an All-India helpline number 14555 internet as well as social media. Robust safeguards to prevent misuse/fraud/abuse by providers and users will also be in place.
Dr. Dinesh Arora, Dy. CEO (NHA) is a dynamic officer of the Indian Administrative Service (IAS), 2002 Kerala cadre. Immediately prior to his appointment as Dy. CEO, National Health Agency, he worked as Director (Health & Voluntary Action) at Niti Aayog, a federal think tank.
Dr. Indu Bhushan serves as the Chief Executive Officer (CEO), Pradhan Mantri Jan Arogya Yojana(PM-JAY) and the National Health Agency (NHA).
