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गरीब परिवारों को इलाज के लिये पांच लाख रुपए तक का मुफ्त बीमा कवर देने वाली प्रधानमंत्री जन आरोग्य योजना (पीएम- जेएवाई) के तहत अब इलाज करने वाले अस्पतालों के प्रदर्शन पर नजर रखी जाएगी और उसके मुताबिक उन्हें स्टार रेटिंग दी जाएगी.

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16,001

NUMBER OF HOSPITALS EMPANELLED

32,11,960

BENEFICIARIES ADMITTED

8,90,89,911

E-CARDS ISSUED

*As of 16th July, 2019

*Note: The above information relates to beneficiaries supported under PM-JAY in alliance with State schemes

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What is the grievance redressal mechanism in case of any complaints or denial of service?

A well-defined three tier complaint and grievance redressal mechanism will be in place. This includes constitution of various committees, use of electronic, mobile platform, an All-India helpline number 14555 internet as well as social media. Robust safeguards to prevent misuse/fraud/abuse by providers and users will also be in place.

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